Delivery & Return Information

At ITP Packaging we’ve tried to make the shipping process as simple as possible. For most mainland UK post codes standard delivery is FREE. For orders to Highlands, islands and Northern Ireland, the delivery charge will be clearly added to your order prior to checkout so that you are fully informed before you commit to payment.

Orders must be made by 1pm for NEXT DAY delivery options.

  • Mainland UK FREE standard delivery 1-3 days
    • Upgrade to next day for £9.99
    • Upgrade to AM for £24.99
  • Scottish Highlands 2-3 days £15*
  • Channel Islands 2-3 Days £20*
  • Isle of Wight 2-4 days £15*
  • Isle of Man 2-4 days £15*
  • Northern Ireland
    • 2-4 days £20*
    • 1-2 days £60 *

Days mentioned above relate to ‘working days’, which are Monday to Friday, excluding public holidays. For example, if you place an order before 1pm on a Friday, delivery will be Monday.

*If your order needs shipping on a pallet or multiple boxes an additional charge may apply. We’ll contact you directly to discuss the charge which you can pay or cancel the order. Please see our Terms and Conditions for further details.


If you wish to return your order, please contact our Customer Support team on 0333 987 4565 within 48 hours of receipt of goods or download the returns document below. All we ask is that you return the goods to us within 30 days of receiving your delivery and we’ll issue a refund once we’ve received the items back. Refunds will be issued by the same means you originally paid.

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Get in touch with us

Please get in touch if you have any further questions about our delivery or return policy. We’re also available for any help or support you may require with our products.


Customer Support: 9:00 – 17:00 Monday to Friday.